Revolutionising the pet care experience by Briggs Hillier & Pets at Home

A presentation looking at Pets at Home new store and how it's revolutionising the pet care experience.

It covers:

With over 400 stores, Pets at Home are the largest pet supplies retailer in the UK.

Placing experience and interaction at the heart, Briggs Hillier have transformed all core elements of the Pets at Home store environment.

By creating a powerful customer journey that seamlessly links in-store services and departments, and developing fun, engaging and informative spaces, the new store concept brings the pet care experience to life.

Originally presented by Adrian Briggs, Creative Director for Briggs Hillier and Sarah Perry, Store Format & Development Manager for Pets at Home at POPAI Autumn Webinar on 7th October 2020.